The College of Healthcare Information Management Executives (CHIME) and the American Hospital Association (AHA) have recognized Children’s National Health System in Washington, D.C., for “developing and deploying transformational information technology” that improves and streamlines care by awarding Children’s National’s CIO and CEO with the Transformational Leadership Award.
In large part, this year’s award recognizes the work of the Bear Institute, a seven-year ITWorks collaboration between Children’s National and Cerner. Dr. Brian Jacobs, vice president, chief medical information officer and chief information officer at Children’s, is the principal architect and guiding force behind the institute, one of the first pediatric organizations in the nation to focus on informatics.
“We are proud to be honored with the Transformational Leadership Award this year. This award reflects the meaningful work through our Bear Institute in using health information technology to improve the quality and safety of the care we deliver, to innovate, to facilitate important research and in supporting our organization for most everything we do here at Children’s National.”
– Dr. Brian Jacobs
Much of the first two years of the Bear Institute focused on completing the conversion of paper-based essential health data to digital data, thus ensuring that this important information is available for everyone’s use. “But really the fun starts after that,” Dr. Jacobs said, “when you start to look for opportunities to improve.”
Here are just a few examples of the value that the Bear Institute has helped bring to Children’s National:
Quality and Safety — Researchers at the Bear Institute have found that posting real-time patient data on the highly visible digital “Quality Boards” in the Pediatric Intensive Care Unit significantly helped clinicians comply with quality and safety measures. A peer-reviewed study, published in the Joint Commission Journal of Quality and Patient Safety, found that the use of Quality Boards was associated with an 11 percent reduction in urinary catheter duration, a decrease in urinary tract infection rate and a 49 percent improvement in the time from admission to obtaining treatment consent. In addition, medication reconciliation improved by 13 percent.
Operational Excellence — Another improvement has come with the implementation of technology that helps nurses document the exact stop time of infusions. After implementation in the hospital’s observation department in April 2015, revenue from infusion services has increased 340 percent from $123,000 to $542,000 in June 2015.
Patient and Family Engagement — The Bear Institute Innovation Team has created a patient engagement app MyBearGuide, for both iOS (Apple) and Android phones. The app features wayfinding technology to provide step-by-step navigation for finding appointments and clinics on the main campus, along with other features like emergency department waiting times.
“We are honored to receive this award for Dr. Jacobs’ dedication to building a premier IT system and for the great impact the Bear Institute has had on the way we approach and deliver patient care. We want to be the place that does the right thing for children all the time, and our work with the Bear Institute helps us fulfill this mission.”