Health care organizations must continually evolve at the rapid pace of technological advancement to provide high-quality, patient-centered care.
In this episode of The Cerner Podcast, David Chou, vice president and chief information and digital officer at Children’s Mercy in Kansas City, offers his insights on digital transformation in health care and strategies for the future. Children’s Mercy is one of the nation's top pediatric medical centers, with not-for-profit hospitals in Missouri and Kansas.
In this episode, David answers the following questions:
- Digital disruption is changing the health care industry. Electronic health records have led to big data, and a shift in consumer behavior patterns means that patients want and expect easy, convenient access to their health data. What are the implications of disruptive technologies for health care organizations and hospital leadership?
- Tell us about some strategies that hospital leadership can think about as they navigate through disruptive technologies and their place in the health care industry?
- In the past, you’ve discussed how you believe the role of a CIO has changed – you’ve said the title should instead be “chief influence officer.” Can you elaborate on that phrase and the role CIOs have in supporting digital transformation in health care organizations?
- About your work at Children’s Mercy: How are your grabbing the reins of digital transformation and using it to your benefit to provide advanced, high-quality care?
- Personalized medicine, consumer-driven health care and IoT are continuing to rise in popularity in the health care industry, and the next iteration of disruptive technology is Artificial Intelligence and cognitive computing. How far away are we from seeing a real impact from these technologies, and how do you expect them to influence the way health care happens?